Privacy Policy

We may collect information in the following ways:

Information You Provide Directly

You may choose to provide personal information when you:

• Submit a contact form.
• Request an estimate or schedule an appointment.
• Use an embedded scheduling calendar.
• Communicate with us by phone, email, text message, or other methods.
• Provide information related to roofing, windows, doors, siding, storm repair, exterior improvements, insurance claims, or home improvement projects.

This information may include:

• Name.
• Email address.
• Phone number.
• Property address and project details.
• Insurance-claim information, if applicable.
• Appointment details.
• Message content.
• Any additional information you choose to submit.

We may use analytics tools to help us understand website visitation, page performance, traffic patterns, and content engagement.

Analytics tools may collect information such as:

• Pages visited.
• Time spent on pages.
• Device and browser information.
• Approximate geographic location.
• Referring website or traffic source.
• Interactions with website content.

We use this information to improve our website, understand which content is useful to visitors, and evaluate website performance. We do not use analytics data for third-party paid advertising campaigns, and we do not sell analytics data.

Our website uses cookies and similar technologies to support website functionality and analytics.

These cookies help the website function properly and help us understand how visitors use the site. You can manage or block cookies through your browser settings, though some website features may not function properly if cookies are disabled.

Blue Bonnet may use embedded third-party tools, including GoHighLevel and project scheduling software, to provide website contact forms, consultation scheduling, estimate requests, and related communications.

When you submit information through a form or schedule an appointment through an embedded tool, the information you provide may be processed by that third-party platform on behalf of Blue Bonnet. This may include your name, email address, phone number, property details, appointment details, message content, and related communication preferences.

We use this information to respond to inquiries, schedule consultations, provide requested services, manage client communications, and follow up regarding roofing, window and door replacement, siding, storm repair, exterior improvement, or related services.

If you provide your phone number and choose to opt in, Blue Bonnet may send text messages related to services, appointments, estimates, project updates, or promotional updates.

Blue Bonnet may provide separate consent options for:

• Non-marketing text messages, such as appointment reminders, estimator or crew arrival updates, service-related communications, project updates, or messages about your estimate.
• Marketing and promotional text messages, such as special offers, updates, or promotional communications.

Consent to receive marketing text messages is not required to use Blue Bonnet services. Message frequency may vary. Message and data rates may apply.

You may opt out of text messages by replying STOP. You may request help by replying HELP.

Blue Bonnet does not sell or share mobile opt-in information with third parties for their own marketing or promotional purposes. We may share information with service providers, messaging platforms, telecommunications providers, or other vendors as necessary to deliver messages and manage communications on our behalf.

We may use collected information to:

• Respond to inquiries.
• Schedule estimates, consultations, or project appointments.
• Provide roofing, window and door replacement, siding, storm repair, exterior improvement, and related services.
• Communicate with clients, prospective clients, and insurance representatives where applicable.
• Send service-related messages and project updates.
• Send marketing messages where permitted and consented to.
• Improve website content, usability, and performance.
• Monitor website security and functionality.
• Maintain business records.
• Comply with applicable legal, regulatory, or professional obligations.

We do not sell personal information.

We may share information with:

• Website hosting providers.
• Website maintenance and security providers.
• Analytics providers.
• Customer relationship management and communication platforms, such as GoHighLevel.
• Project management, scheduling, or estimate tools.
• Email, SMS, or telecommunications service providers.
• Professional advisors.
• Government, regulatory, legal authorities, or insurance-related parties when required by law, necessary to provide requested services, or necessary to protect our rights.

Service providers are used to help us operate the website, manage communications, provide services, or maintain business operations.

We take reasonable administrative, technical, and organizational measures to help protect information submitted through the website. However, no website, email, form, analytics tool, or online communication method is completely secure.

We retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, comply with legal or professional obligations, resolve disputes, and operate our business.

Retention periods may vary depending on the type of information, the purpose for collection, and applicable legal or professional requirements.

Depending on your location and applicable law, you may have the right to request access to, correction of, deletion of, or limitations on the use of certain personal information.

You may also:

• Disable or delete cookies through your browser settings.
• Opt out of marketing emails by using the unsubscribe link, where available.
• Opt out of text messages by replying STOP.
• Contact Blue Bonnet to update or correct information you previously provided.

This website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Our website may include links to third-party websites or embedded third-party tools. Blue Bonnet is not responsible for the privacy practices, security, or content of third-party websites or platforms.

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website after changes are posted means you accept the updated policy.

If you have questions about this Privacy Policy or how your information is handled, please contact:

Blue Bonnet Exteriors HTX
Email: doug@bluebonnetexteriorshtx.com
Phone: (832) 788-6774